Contact Information and Grievance Redressal
Effective date: 24/09/2026
Certified Practice Tests provides downloadable technology practice tests and learning materials through https://certifiedpracticetests.com/.
Business identification
Legal business / proprietor name: Balasagar
Trade name: Certified Practice Tests
Business constitution: Certified Practice Tests
Principal business address: Hyderabad, Telangana,50078, India.
Website: https://certifiedpracticetests.com/
Customer support
Email: support@certifiedpracticetests.com
Telephone: +91-6300931023
Support hours and time zone: 9 AM to 9 PM IST
For purchase, delivery, compatibility or refund assistance, send the order number, purchase email and a brief description. If reporting a question error, include its product version and question number. If you cannot locate an order number, we will help identify the transaction with reasonable alternative information.
Consumer grievance officer
Name: Balasagar
Designation: Owner
Email: support@certifiedpracticetests.com
Telephone: +91-6300931023
Postal address: Hyderabad, Telangana,50078, India.
We acknowledge consumer complaints within 48 hours of receipt and redress them within one month. We communicate the outcome and reasons, and apply any shorter deadline required for a particular refund or other remedy. Support hours do not extend these deadlines.
Privacy and copyright contacts
Privacy requests: support@certifiedpracticetests.com
Copyright or licensing enquiries: support@certifiedpracticetests.com
These functions may use the same monitored email address where clearly designated.
Escalation and safe communication
If a concern remains unresolved, you retain the right to approach the appropriate consumer commission, court, regulator or other competent authority. Our internal complaint process does not remove those rights.
Please never send banking passwords, OTPs, UPI PINs or full payment-card details. We do not require them to investigate an order. This contact page identifies the seller; hosting and payment providers do not replace our responsibility to support customers.