Digital Delivery and Technical Requirements
Effective date: [PUBLICATION DATE]
1. Electronic fulfilment
CertifiedPracticeTests.com supplies digital files only. There is no postal shipment, physical packaging or shipping charge. Your purchase may include a ZIP archive containing HTML tests, PDFs and supporting files, as specified in the product listing.
After successful payment confirmation, delivery takes place by AN AUTOMATED DOWNLOAD-LINK EMAIL. The expected delivery time is within 1 day. If payment or fulfilment needs verification, we explain the delay and provide assistance. We do not describe delivery as instant unless the actual checkout supports it.
The download-link validity and re-download limits are 1 year validity. A link expiry does not extinguish remedies for failed delivery or a defective product. Contact support@certifiedpracticetests.com if a link fails; we will verify the purchase and assist with the access you purchased.
2. Opening your files
Download the archive, extract the complete folder using a ZIP extraction tool, and read any included instructions. Open HTML files with a supported web browser, rather than a ZIP preview or email preview. Open PDFs with a compatible PDF reader. Keep accompanying files in their supplied folder structure.
HTML tests generally require JavaScript to run. Internet is required for buying and downloading. Offline use is available only for products specifically described as supporting it; external links or online features may require a connection.
Supported browsers, operating systems, mobile support, storage requirements and any accessibility limitations are stated in the product listing. [INSERT THE TESTED BASELINE ENVIRONMENT OR LINK TO THE ACTUAL COMPATIBILITY INFORMATION.] We do not require you to disable security software to run a product.
3. Saving progress and backups
Some HTML editions save progress in browser local storage. This is not a guaranteed cloud backup and may not transfer between devices or browsers. Private browsing, storage clearing or changing the file location can affect progress. A product’s reset feature removes or resets the practice history associated with it. Keep a lawful personal backup of your downloaded files.
4. Support and remedies
If your email does not arrive, check spam folders and your checkout email address, then contact support@certifiedpracticetests.com with your order details. We help with missing links, damaged archives, incomplete files and issues on the advertised supported environment.
Email delivery alone does not settle a complaint where access was unusable or files were defective. The Refund and Cancellation Policy and applicable consumer rights govern remedies. Updates, replacements and support are supplied for the period promised in the listing and as otherwise required by law.
